Settings Reference

Modified on Mon, 27 Apr at 8:59 PM

A complete guide to every setting in BookingItNow and what it does.

Email Notifications

These settings control how booking emails appear to your customers.

Setting	What it does
Store display name	Your store's name as it appears in email footers and the From field. Auto-filled from your Shopify store name.
From name override	Optional. Overrides the store display name in the From field only (e.g. "Acme Lawn Care Bookings")
Reply-to email	When customers reply to a booking email, it goes here. Defaults to your Shopify store email.
Physical mailing address	Required by CAN-SPAM law. Shown in the email footer. Auto-filled from your Shopify billing address.
Unsubscribe URL	Optional. Adds an unsubscribe link to the email footer.
Customer next steps message	The message customers see after a Jobber api_driven purchase — in their confirmation email and on the Shopify thank you page. Use line breaks to separate steps.

Setting	What it does
Send digest	How often to send the automated activity summary: Off / Daily / Weekly / When there's activity
Send to	The email address that receives the digest. Defaults to your Shopify store owner email.

The master on/off switch for the entire BookingItNow workflow.

Setting	What it does
Enabled	BookingItNow processes fulfilled orders and sends booking links/creates requests normally
Disabled	All booking link delivery is paused. Orders fulfil normally but BookingItNow takes no action. Useful if you need to pause automations temporarily without uninstalling the app.

Automatically tag Shopify orders at each stage of the booking lifecycle. Useful for filtering orders or triggering Shopify Flow automations.

Setting	What it does
Tag when booking link is sent	Applied to the order when the customer receives their booking link or Client Hub link
Tag when booking is confirmed	Applied to the order when the customer completes their booking (Calendly/Cal.com only)

Leave either field blank to skip tagging at that stage.

Setting	What it does
Workflow mode	Client Hub — sends customer a link to your Jobber portal. API-driven — creates the request directly in Jobber.
Pass customer address	When enabled, the customer's Shopify shipping address (or billing address as fallback) is attached as the service property in Jobber
Client Hub URL	Your Jobber Client Hub link. Shown as a "Track your request" button in customer confirmation emails and in your activity digest.

Shows your current plan and billing status. Managed through Shopify's native billing — any plan changes go through the Shopify admin.

Custom partner plans (if applicable) show here with your discount percentage and free period details.