How We Manage Projects

All client projects are managed in Asana. This keeps tasks, timelines, deliverables, and communication in one place — visible to both you and our team.

Your Asana Workspace

When your project kicks off, you'll receive an Asana invite. Your workspace includes:

• Tasks broken down by phase or milestone
• Due dates and assignees for each task
• Comments for discussion tied directly to specific tasks
• Attachments for files, briefs, and assets

How to Use Asana as a Client

You don't need to be an Asana power user. At minimum:

• Check your assigned tasks — some tasks will require your input, approval, or content
• Leave comments on tasks rather than emailing separately — this keeps context attached to the work
• Mark tasks complete when you've done your part

Project Phases

Most projects follow this general flow:

1. Discovery — Requirements gathering, technical audit, scope alignment
2. Design — Wireframes, mockups, feedback rounds
3. Development — Build phase, internal testing
4. UAT (User Acceptance Testing) — You review and approve
5. Launch — Go live, post-launch monitoring
6. Handoff — Documentation, training, transition to support

Scope Changes

If something comes up that's outside the agreed scope, we'll flag it proactively with an estimate before proceeding. We don't bill for out-of-scope work without your approval.